Returns & Exchanges

At Cece Jewellery, we want you to be completely enamored with your new pieces. If for any reason you are not satisfied, we offer a 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully place the jewellery in its original branded box and secure it within a padded shipping envelope to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item, we will process your refund to the original payment method within 5-7 business days.